Dulles Airport Information
Access for Travelers with Disabilities
Wheelchairs and assistance
are available through airline representatives at each airline counter. Visual
paging is available in the Main Terminal and Concourse B. Telephonic Devices for
the Deaf (TDDs) are available throughout the Main Terminal and concourses.
Airport Police
(703) 572-2952.
Baggage Carts
Baggage carts are available throughout the terminals and in parking facilities within walking
distance of the Main Terminal. The SmarteCarte kiosks accept credit cards, debit
cards, coins, $1 and $5 bills.
Baggage Claim
Baggage for arriving domestic flights at Washington Dulles International is
transported by airlines to the Baggage Claim Level of the Main Terminal. Baggage
on international flights is processed in the Federal Inspection areas. Baggage
Information Display Boards located throughout the airport show the location of
the baggage claim area for each arriving flight.
Business Service Center
Business Service Center in the
Main Terminal, Ticketing Level, provides foreign currency exchange, insurance,
facsimile and photocopying, notary public, and other services. Hours: 7 AM to
9 PM daily. Telephone: (703) 572-2946.
Dulles Information
(703) 572-2700
Getting to the Plane
All departing passengers must pass through
security checkpoint located on the Departures (upper) Level of the Main
Terminal. From there, use walkways to reach Concourses A, B, or Z. Or ride a
mobile lounge to reach Concourses A, B, C, or D.
Interfaith Chapel
Open 24/7 to all faith traditions. Located in Concourse B across from
Gate B28.
International Arrivals
Passengers arriving on international flights are transported by mobile lounges from the plane to the
International Arrivals Building (IAB) located at the west end of the Main
Terminal. Once cleared through the IAB, passengers enter the terminal adjacent
to Baggage Claim Carousel #15. From the Main Terminal, this is located inside
Arrivals Door #1 and #2.
Lost & Found
Passengers attempting to locate lost items
should check with their airline or Airport Police.
Paging
Paging for Main Terminal only is available at
Travelers Aid Desk, (703) 572-8296. This service can also be arranged by
contacting the airline on which the passenger is arriving or departing.
Picking up Passengers at the Main Terminal
To pick up arriving
passengers, drivers should follow signs to the Arrivals Level curbside. Arriving
passengers proceed from Baggage Claim up a ramp and outside to the Arrivals
Level curbside to meet transportation.
Skycap Services/Baggage Assistance
Skycap services (baggage
porters) are available curbside and throughout the Airport.
Smoke-Free Facility
Smoking is permitted outside the Main
Terminal and in smoking lounges located in Concourses B, C and D.
Travelers Aid
Services are available at the Information Counter in the Main Terminal on the Baggage Claim (lower) Level.
For more information call (703) 572-8296.
USO Lounge
A USO Lounge (United Service Organization)
serving military personnel and their families is open daily from 6 AM to 10
PM The lounge is located on the Arrivals level across from Baggage Claim #12.
For more information, call 703-572-4876.
|